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VERSION:2.0
PRODID:-//jEvents 2.0 for Joomla//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
BEGIN:VEVENT
UID:c719e5831736e5e6e4ee6a8e0a438360
CATEGORIES:Cape Town, Durban, Johannesburg, Port Elizabeth, Pretoria, Limpopo, Virtual
CREATED:20251115T222358
SUMMARY:How to Deal With Difficult Clients and Discussions
LOCATION:Staff Training
DESCRIPTION:This workshop encourages the use of communication skills to enhance custome
 r service, adhere to ethical standards in all dealings with clients, provid
 e adequate responses to a client's query or complaint and to assist clients
  with constructive advice and information. The aim of the workshop is to sp
 ecifically address the difficult client.\n
X-ALT-DESC;FMTTYPE=text/html:<p><b>This workshop encourages the use of communication skills to enhance c
 ustomer service, adhere to ethical standards in all dealings with clients, 
 provide adequate responses to a client's query or complaint and to assist c
 lients with constructive advice and information. The aim of the workshop is
  to specifically address the difficult client.</b></p>
CONTACT:This email address is being protected from spambots. You need JavaScript enabled to view it.
DTSTAMP:20260817T170853
DTSTART;TZID=Africa/Johannesburg:20260721T080000
DTEND;TZID=Africa/Johannesburg:20260721T130000
SEQUENCE:0
TRANSP:OPAQUE
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END:VCALENDAR