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METHOD:PUBLISH
BEGIN:VEVENT
UID:85849de2f6c1a7b7b2f0e7838002061e
CATEGORIES:Cape Town, Durban, Johannesburg, Port Elizabeth, Pretoria, Limpopo, Virtual
CREATED:20251111T191350
SUMMARY:Customer Care 
LOCATION:Staff Training
DESCRIPTION:<p><b>To motivate and empower the learner to find their own motivation to c
 ommunicate clearly and concisely, giving exemplary customer care from an au
 thentic yet well structured viewpoint and especially from a place of person
 al commitment. Emphasis is placed on relationship building, the value of a 
 returning clients and the role that each of us plays in an interconnected s
 ociety. All staff should attend this workshop as it speaks to both internal
  and external clients. Originally designed for use by call center agents, t
 his workshop is practical, informative and highly motivational. Please note
 : A customised version of this workshop can be aligned to the Batho Pele pr
 inciples for government.</b></p>
CONTACT:This email address is being protected from spambots. You need JavaScript enabled to view it.
DTSTAMP:20260817T140532
DTSTART;TZID=Africa/Johannesburg:20261020T083000
DTEND;TZID=Africa/Johannesburg:20261020T170000
SEQUENCE:0
TRANSP:OPAQUE
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