South Africa’s Labour Relations Act (LRA) sets out clear guidelines that employers must follow when it comes to dealing fairly with cases of employee dismissal for incapacity. Employers cannot simply dismiss an employee for being incapacitated and each case requires careful consideration of all requirements.

This is according to Nicol Myburgh, Head of HR business unit at leading HR and HCM solutions provider CRS Technologies.

Myburgh says Schedule 8 of the LRA offers guidelines for employers in cases of dismissal for poor work performance and in cases of dismissal arising from ill health or injury.

The capacity of an employee is identified as one of three reasonable/fair grounds for dismissal, the others being misconduct and section 189 more commonly known as retrenchments. Incapacity could be for two different reasons:

poor work performance or ill health/injury.

All cases involving incapacity for either reason must be thoroughly investigated and meticulously managed by employers, because there are specific requirements for an employer to fulfil in cases of dismissal for incapacity.

“With regards to poor performance the LRA makes a clear distinction between the requirements for employees before and after the completion of a probationary period. Any person making a decision about the fairness of a dismissal of an employee for poor work performance during or on expiry of the probationary period ought to accept reason for dismissal that may be less compelling than would be the case in dismissals effected after the completion of the probationary period.

After probation, an employee should not be dismissed for unsatisfactory performance unless the employer has given the employee appropriate evaluation, instruction, training, guidance or counselling and after a reasonable period of time for improvement, the employee continues to perform unsatisfactorily,” says Myburgh.

CRS Technologies explains that when it comes to cases involving ill health/ injury, these could be either temporary or permanent and there are specific implications in either scenario.

“If an employee is temporarily unable to work in these circumstances, the employer should investigate the extent of the incapacity or the injury. If the employee is likely to be absent for a time that is unreasonably long in the circumstances, the employer should investigate all the possible alternatives short of dismissal.  When alternatives are considered, relevant factors might include the nature of the job, the period of absence, the seriousness of the illness or injury and the possibility of securing a temporary replacement for the ill or injured employee,” Myburgh continues

In cases of permanent incapacity, the employer should ascertain the possibility of securing alternative employment, or adapting the duties or work circumstances of the employee to accommodate the employee's disability he adds.

CRS Technologies emphasises that because someone is incapacitated for either of the reasons mentioned above the employer should not just dismiss the employee – rather, gain an understanding of all the requirements and seek assistance if required.

“The risks are great should they make a mistake,” says Myburgh.


About CRS HR & Payroll Solutions

CRS HR & Payroll Solutions is a provider of services and solutions to the Human Resources and Payroll markets in Africa in general and South Africa in particular.

Established in 1985, the company has served as the premier provider of HR systems, solutions and remuneration products to business across expanding market segments.

Our product portfolio encompasses everything the decision maker in business requires to support the rollout of an effective HR and payroll strategy.

The company’s foremost reputation as a reliable service provider and trader in rapidly expanding market segments and to blue chip companies is underpinned by its affiliation and partnership with a number of respected, industry-regulatory bodies.

CRS is a signatory to the Information Technology Association (ITA) and a member of the Payroll Authors Group of South Africa.

It is also a member of the South African Payroll Association, South African Rewards Association and the Institute of People Management.

Its expertise and business acumen within these mission-critical aspects of business management have ensured that it remains an ultra-competitive, secure and unrivalled market performer.

CRS provides a service to numerous countries throughout Africa, including Egypt, Kenya, Nigeria, Namibia, Botswana, Swaziland, Lesotho and Mozambique.

The continent is viewed as being a thriving, high-growth market and one that the company will continue to add value to.

CRS Technologies contact:

Bernice Houston

Sales & Marketing

T: +27 11 259 4700

C: +27 83 777 8864

F: +27 11 259 4750

This email address is being protected from spambots. You need JavaScript enabled to view it.