Leap Training

Contact Person: Lynette Viljoen
Phone: +27 11 475 2727
Phone2: 082 374 3360
City: Johannesburg
Province: Gauteng
LEAP Training facilitates professional and interactive skills development programmes as well as personal coaching to businesses of all sizes and employees at all levels The content and duration of our interactive learning programmes and skills development training courses can be customized to suit the specific objectives and required outcomes of your organisation or department All LEAP Training facilitators are industry professionals as well as subject matter specialists, ensuring optimal learning and development.

Full Company Profile:

LEAP TRAINING is a leading training provider for customised skills development interventions to build the capacity of people and organisations.
  

Course

Duration Description
LEAP into Leadership 1 to 5 days This Leadership skills programme takes an innovative look at leadership intelligence in an inspirational way
Feminine Leadership 1 to 5 days This FEMININE  Leadership programme will develop knowledge and skills on utilizing your FEMALE ENERGY to the fullest in order to reach desired results and outcomes to benefit you as a unique individual and woman
  • How to discover and value one’s own competencies as a leader
  • How to successfully manage and lead people
  • How to develop inspirational leadership skills
Coaching & Mentoring 1 to 5 days

To prepare delegates for their roles and responsibilities as Mentors and Mentees in a structured mentoring programme which is to be used as a capacity building and diversity nurturing management tool

To equip delegates with the necessary mentoring tools and skills to:

  • Understand and fulfill their roles in the mentor/mentee relationship
  • Develop and nurture a relationship of trust and support
  • Effectively manage their mentor/mentee relationship to a successful conclusion
Absenteeism @ Work 1 day This Absenteeism @ Work Skills programme will develop an individual’s confidence and skills to empower people effectively, which will lead to increased personal and organizational productivity
Assertive, Confident & Successful 1 to 2 days This “Be Assertive, Confident and Successful” Skills programme will develop an individual’s confidence and skills to empower people effectively, which will lead to increased personal and organizational productivity
Call & Contact Centre Skills Development 1 to 2 days To prepare delegates for their roles and responsibilities as effective customer & call centre agents in a structured skills development programme
Chair & Manage Effective meetings 1 to 3 days

To prepare and develop delegates for their roles and responsibilities  to be effective managers or participating  members in a meeting

To develop communication skills to efficiently conduct professional meetings

To structure and conduct meetings in order to achieve objectives

Change Management 1 to 3 days

Change management is the application of a structured process by utilizing various tools to lead people through change in order to achieve a desired outcome

Complaints Management 1 to 2 days This Complaint Management programme takes an innovative look at how to equip professional, solution focused managers with advanced interpersonal & communication skills
Communication Skills 1 to 3 days This communication skills course designed to assist people to be confident and successful as a communicator as well as providing insight into the dynamics of effective communication
Conflict Resolution Management 1 to 3 days

This Conflict Resolution Management programme takes an innovative look at how to equip professional, solution focused managers with advanced interpersonal and communication skills to understand and manage conflict 

Customer Service 1 to 3 days

This course is designed to assist people to experience a personal sense of satisfaction when delivering great customer service, therefore being  an asset to their organisation

  • Equip delegates with customer service skills and knowledge
  • Develop and nurture a relationship of trust and support
  • Effectively build loyal and sustainable customer relationships
  • Understand the importance of ‘Service is an Attitude’
Delegation Skills 1 to 3 days

This course focuses on empowering staff to be more successful regarding:

Increased ownership & involvement, Responsibilities & activities, Feedback loop and the Time line

Emotional Intelligence

1 to 3 days
  • Development of effective & applicable EQ, assertiveness & life skills
  • Effective communication
  • To discover and value one’s own competencies as an individual
  • Importance of personal growth within relevant work and life areas
  • To improve self-control and self-development
  • To motivate and stimulate effective and rewarding habits
  • To adapt to change effectively and efficiently
Mentorship & Coaching 1 to 5 days To prepare delegates for their roles and responsibilities as Mentors and Mentees in a structured mentoring programme which is to be used as a capacity building  and diversity nurturing management tool
Negotiation Skills 1 to 2 days

This negotiation skills course is designed to assist people to be the most confident and effective negotiators they can be as well as providing insight into the dynamics of effective communication

PA/Secretarial

Frontline Skills

1 to 3 days

This course is designed to equip and enable dynamic PA/Secretaries, Front line Executives and Administrators with skills and tools to achieve excellence in the key role they perform within their organisation

  • Develop and nurture a relationship of trust and support in the organisation
Performance Management 1 to 2 days To prepare delegates for their roles and responsibilities as Business Performance Managers in a structured Performance Management Skills programme which is to be used as a capacity building and diversity management tool

Presentation Skills/

Train-the-Trainer

1 to 3 days A skills development  programme designed to assist people to be the most confident and effective speaker they can be as well as providing insight into the dynamics of effective presentations
Project Management 1 to 5 days

1. To prepare delegates for their roles and responsibilities as Project Managers in a structured Project Management programme

2. To equip delegates with the necessary Project Management tools and skills to:

  • Understand and fulfill their roles in the Project Management relationship
  • Develop and nurture a relationship of trust and support
  • Effectively design and present a project plan
Supervisory Skills 1 to 3 days

This Supervisory Programme takes an innovative look at leadership/supervision intelligence in an inspirational way

Time Management 1 to 3 days

This Time Management course focuses on available resources to assist people to develop skills and opportunities to bring about increased personal and organizational productivity

  • How to utilise and understand the value of various resources, including time
  • Understand and apply the reality of work/life balance
Telephonic Etiquette Skills 1 day
  • A training programme for all people involved in telephone handling.
  • A development programme for people involved in dealing with customers and suppliers
Protocol & Office Etiquette Skills 1 to 2 days

A training programme for company professionals and protocol officers regarding business etiquette for the office

TeamBuilding 1 to 2 days This TeamBuilding programme takes an innovative look at how to build a group into a team, showing the members of a team that it is beneficial to them and their organisation to build a formidable team spirit
Wellness@Work Programmes 1 day +

This WELLNESS@WORK program is developed to assist people of an organisation to successfully implement a workplace health program tonurture wellness in employees, promote a healthier lifestyle and increase overall productivity

Views: 1629

Contact Leap Training

Email:
Name: