Digicall Learning Academy (Pty) Ltd

Contact Person: Candy Hayes
Phone: 010 211 5043
City: National
Province: National
Digicall Learning Academy is a registered & provisionally accredited learning, development, consulting & recruitment provider. We specialise in the Customer Service, Call Centre & Short Term Claims Transactional Processing fields. Our solutions are flexible, modular and unique - the delivery model ensures transference of skill and allows us to provide you with a guarantee of competence improvement and return on investment. We consider ourselves an evidence driven team that is learner and customer centered.

Full Company Profile:

Our offering includes:

  • Learning solutions in Claims, Customer Service and Supervisory fields
  • Recruitment & Selection of transactional processing, claims & contact centre staff
  • RPL Assessments
  • Registered Assessing on new Contact Centre Unit Standards Registered Moderation on new contact centre unit standards
  • Provision of your own "branded academy"
  • Needs Analyses
  • Agent Telephone Competence Assessments
  • On the Job coaching
  • Quality Assurance
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Contact Digicall Learning Academy (Pty) Ltd