Team Allegiance

Contact Person: Amanda Horn
Phone: 082 929 2235
Phone2: 087 805 6216
City: National
Province: National
At TEAM ALLEGIANCE we understand the vital role data and technology plays in Human Capital management. By applying data analysis to key HR questions, we eliminate the guesswork and base our answers on hard facts backed by data. One of the main challenges we’re facing in the workplace today is employee engagement, or rather, the lack thereof. Currently in South-Africa only 9% of the workforce is actively engaged. Of the 91% who are disengaged, 45% are actively disengaged. Engagement drives performance for individuals, teams and organisations. Improved employee engagement leads to improved business outcomes and essentially increased Return on Employee Investment (ROEI). At TEAM ALLEGIANCE, we aim to improve employee engagement challenges by: • Measuring and analysing the state of engagement in your organisation • Identifying areas in which you're doing well & critical improvement areas • Providing the data necessary to manage the 'soft human elements' in your organisation

Full Company Profile:

TEAM ALLEGIANCE is a research company specialising in data collection, analysis and interpretation.

Though only established in 2017, we have over a decade's experience in employee engagement and customer experience measurements in various industries. We're passionate about data and partner with our customers so they can reap the full benefit that data science has to offer.

Our model supports the saying "Put your staff first, customers second and shareholders third" because, when employees are engaged, they want to give more and do better. Their level of engagement is directly related to the quality of service they offer your customers. Happy customers become loyal customers and gaining loyal customers translates into lower customer churn and marker share growth.

Our research results point out where to best focus your attention based on direct feedback from your employees and customers.

At TEAM ALLEGIANCE, we aim to improve employee engagement and customer experience challenges by:

  • Measuring and analysing the state of employee engagement and / or customer satisfaction in your organisation
  • Identifying employee engagement and customer experience 'weak spots' / areas for improvement
  • Help you improve employee engagement and / or customer experience through impactful and strategic planning based on scientific data

 

Our field of expertise;

  • HR Support services : Employee Engagement studies & Exit Interviews - providing honest and accurate feedback
  • Sales and Marketing Services : Customer Experience (CX) / Voice Of the Customer (VOC) measurements

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