Employee Engagement vs Employee Satisfaction - How to create an engaged workforce

by Lynette Todkill.

Lynette has a BA Hons in Psychology and an MA in Sociaology Group Dynamics. She is a registered Psychometrist and Assessor with 9 years experience as a Psychometrist. She currently holds the position of HR & Training Manager at Drake International South Africa and has 15 years experience in Human Resources & Training & Development and 2 years experience as a University Lecturer.

Employee engagement is distinctly different from employee satisfaction. Employee engagement is the extent to which employees feel passionate about their jobs, are committed to the organization and put discretionary effort into their work. Employee satisfaction only indicates how happy or content your employees are. It does not address their level of motivation, involvement or emotional commitment. For some employees, being satisfied simply means collecting a paycheck while doing as little work as possible. Our goal should be to engage rather than merely satisfy our employees. This webinar will assist you in understanding the process to be followed to do so.