We offer a great 4-day programme which will assist the learners to gain a solid grounding in all the supervisory and line-management competencies.

Delegates will learn the following:

• The transition from worker to leader
  • Common mistakes to avoid

• The cornerstones of supervision, management and leadership
  • Competence, Confidence, Fairness, Trust, Respect

• Critical interactive competencies:
  • Communication
  • Planning
  • Delegation
  • Effective Meetings
  • Time Management
  • Handling Interruptions

• Determining direction, objectives and goals
  • Ensuring alignment with the organisation’s vision, mission and objectives

• Creating order and structure
  • Organising
  • Allocating work and role clarification

• Designing and leading teams

• Recruiting, orienting and inducting

• Ensuring delivery:
  • Root-cause analysis, problem solving and decision making
  • Efficient reporting

• Building morale and capability:
  • Teamwork, coaching and guiding

• Managing performance:
  • Effective planning, coaching, guiding and reviewing

Here is a link to the course outline which will provide further information:

Supervisory Skills Training - P0P Training and Consulting